Frequently Asked Questions
WHAT IS YOUR RETURN POLICY?
Unused merchandise will be eligible for a full refund within 30 days of date of Shipment. To Learn more Please Click here
HOW CAN I CHECK THE STATUS OF MY ORDER?
You can sign in to your account to view order history, tracking information, and information about past orders at floopi.com 24 hours a day.
HOW LONG DOES IT TAKE TO PROCESS A RETURN?
Please allow up to 4 weeks to process your return and a credit to appear on your original form of payment.
CAN I WASH MY FLOOPI'S?
Most Floopi Products are machine washable. We recommend washing in cold water, gentle cycle and air drying.
HOW OFTEN DOES FLOOPI INTRODUCE NEW STYLES?
We introduce new seasonal product twice a year – in the Spring/Summer and Fall/Winter.
DOES FLOOPI SHIP INTERNATIONALLY?
No, we do not currently ship outside the United States on Floopi.com, BUT we are definitely working on it.