Frequently Asked Questions
Unused merchandise will be eligible for a full refund within 30 days of date of Shipment. To Learn more Please Click here
You can sign in to your account to view order history, tracking information, and information about past orders at floopi.com 24 hours a day.
Please allow up to 4 weeks to process your return and a credit to appear on your original form of payment.
Most Floopi Products are machine washable. We recommend washing in cold water, gentle cycle and air drying.
We introduce new seasonal product twice a year – in the Spring/Summer and Fall/Winter.
No, we do not currently ship outside the United States on Floopi.com, BUT we are definitely working on it.